Training Overview

GenesisFour does everything possible to assure that you and your staff are able to transition over to your new shop management system as quickly and painlessly as possible. GenesisFour trainers have worked with the our applications in live situations extensively, and are proficiency-certified by GenesisFour.

On Site Training

In shops where more than one key employee must achieve system proficiency relatively quickly, on-site deployment is highly recommended and generally necessary. On-site training synchronizes the group so that everyone knows how to use the system as it comes on line. Our experts work closely with you in the comfort of your own environment, using your system and your data.

Our experts all have personal, hands-on experience running, in some cases actually own or have owned a shop running a GenesisFour system, and/or actively participate in industry-specific business management programs and 20 groups. Learn More about On Site Training

Telephone Training

Telephone training is viable when only one designated person is to be trained and will be assuming responsibility for training the other users. That person should have good computer sense and be proficient in Windows. It is arranged in several sessions according to a mutually agreeable schedule. The number of sessions varies with modules purchased and retention level. After the initial telephone training is completed, many are able to fly on their own, relying on the on-line help and the help desk.

However, in some cases it may make sense to purchase additional telephone training (for additional personnel, to focus on specific areas of the system, or when computer skills are weaker than average). Telephone training relies heavily on the use of web conferencing, which in turn requires a fast (cable or DSL) Internet connection. Learn More about Telephone Training