I am not Supported. What do I do now?
All clients that are no longer supported will have to become
supported. Please call 800-937-4364 extension 104 to arrange for
If your account has been terminated,
please call 800-937-4117 extension
104 for information on purchasing
a new license.
GenesisFour Network Edition Support Agreement
Application support for 1 year, renews automatically.
By email to firstname.lastname@example.org
Web support available at www.genesisfour.com/support/
Call back telephone support.
Yearly bku date check
Membership to "The Mug"
Server Migration Support
Most updates use internet updating at no additional charge.
A CD is used for large updates and will incur a small fee.
Extra services are available only
to Supported Users.
These extra services may incur a fee.
Operating System Support
Hard Drive Support
Database Recovery Support
Progress Database Upgrades
Back Up Support
Custom Report Writing