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I am not Supported. What do I do now?

All clients that are no longer supported will have to become supported. Please call 800-937-4364 extension 104 to arrange for support reactivation.


If your account has been terminated, please call 800-937-4117 extension 104 for information on purchasing a new license.


Support Includes:

GenesisFour Network Edition Support Agreement
Application support for 1 year, renews automatically.
Contact methods:
By email to
Web support available at
Call back telephone support.
Application questions
Application enhancements
Application patches
Code enhancements
Yearly bku date check
Membership to "The Mug"
Server Migration Support
Most updates use internet updating at no additional charge.
A CD is used for large updates and will incur a small fee.
Extra services are available only to Supported Users.
These extra services may incur a fee.

Operating System Support
Hard Drive Support
Database Recovery Support
Progress Database Upgrades
Printer Support
Back Up Support
QuickBooks Support
Custom Report Writing

For more information call
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