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"After my first conversation with Fred, I became convinced that GenesisFour was the company I wanted to deal with. Never before had a company sales rep. been so genuinely concerned about my business success!"
Mike Stevenson,
Import Automotive,
Loma Linda, CA

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HD Truck Shop Management System

 

ServiceShop - Modules

 

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ServiceShop Base Module

QuickBooks™ Integration*

  • Quick and easy export/import process
  • 2 Step Configuration Process
  • Maintains permanent dual audit trail

Service Templates

  • Predefined jobs
  • Identical structure to normal labor operations (labor, parts, fees, items, and sublets)
  • Can be associated with one or more specific years, makes, models
  • Can be imported onto Estimates and Order/Invoices
  • Quickly convert any labor operation into a template

Appointment Schedule

  • Comprehensive work scheduling system
  • Unlimited number of schedules
  • Books work based on available shop time
  • Tracks waiting customers
  • Tracks loaner vehicles
  • Includes schedule reports

Mailing & Marketing

  • Adds complete customer mailing and sorting capability
  • Interfaces with Microsoft Word to provide automated mail merges and letter templates
  • Supports exporting to a comma-delimited file
  • Filterable by customer status
  • Includes pre-defined queries for "Long Lost", "Recommended Repairs", "Service Due", and "Follow-up" letters
  • Includes innovative query-builder for custom mailings
  • Supports long or short Recommended Repair descriptions
  • Supports emailing and/or printing of letters

Vendor Management

  • Complete Vendor desktop
  • Purchase Orders
  • Purchase history
  • Vendor Returns

Wrenchead

Wincat Parts-Select Catalog Interface*

  • Supports MacDonald Electron Parts Catalog
  • Supports importing of parts onto estimates and service order/invoices
  • Supports Wrenchead Electronic Parts Catalog
  • Supports importing of catalog parts onto estimates and service order/invoices
  • Provides immediate access to thousands of aftermarket part numbers, organized by vehicle.
  • Includes Mitchell Labor Guide
  • Includes Pearl Communications' Tire Guides data
  • Includes Motor Preventive Maintenance Schedules
  • Includes OEM to Aftermarket (& vice versa) Part Number Interchange Utility
    * Requires Wrenchead subscription at extra cost

WorldPac speedDIAL Interface**

  • Connects the ServiceShop ordering process directly to WorldPac
  • Supports on-line / Internet parts ordering
  • Imports part directly into estimates, service order/invoices, and purchase orders
  • Automatically handles creation of parts in your inventory
    *Requires Worldpac speedDIAL software available only through Worldpac

 

ServiceShop Professional

 

Accounts Receivable

  • Fully integrated A/R
  • Single & Batch Statements
  • Per-Invoice Payment Tracking
  • A/R Balance Report
  • A/R Aging Report

QuickBooks™ Integration*

  • Quick and easy export/import process
  • 2 Step Configuration Process
  • Maintains permanent dual audit trail

Service Templates

  • Predefined jobs
  • Identical structure to normal labor operations (labor, parts, fees, items, and sublets)
  • Can be associated with one or more specific years, makes, models
  • Can be imported onto Estimates and Order/Invoices
  • Quickly convert any labor operation into a template

Advanced Inventory

  • Adds Cross-Reference/Supersession support
  • Adds stocking levels and re-order points
  • Supports taking of physical inventory via detailed reports and data entry windows.
  • Includes reporting for stock orders, overstock items, cross-referenced parts, and inventory pad.

Appointment Schedule

  • Comprehensive work scheduling system
  • Unlimited number of schedules
  • Books work based on available shop time
  • Tracks waiting customers
  • Tracks loaner vehicles
  • Includes schedule reports

Counter Part Sales

  • Adds support for Counter Parts Invoices
    (parts-only invoices for standard POS scenarios such as parts stores)

Contacts Journal

  • Complete contact tracking for all customers and prospects
  • Alerts for follow-ups
  • Unlimited length descriptions for each contact

Phone Book

  • Electronic phone book for storing miscellaneous number and information
  • Supports name, phone number, and unlimited length note fields
  • Fully searchable

Mailing & Marketing

  • Adds complete customer mailing and sorting capability
  • Interfaces with Microsoft Word to provide automated mail merges and letter templates
  • Supports exporting to a comma-delimited file
  • Filterable by customer status
  • Includes pre-defined queries for "Long Lost", "Recommended Repairs", "Service Due", and "Follow-up" letters
  • Includes innovative query-builder for custom mailings
  • Supports long or short Recommended Repair descriptions
  • Supports emailing and/or printing of letters

Vendor Management

  • Complete Vendor desktop
  • Purchase Orders
  • Purchase history
  • Vendor Returns

Barcoding Module

  • Supports barcoding functionality for the Inventory Management area of ServiceShop.
  • Any part can be added to a Purchase Order, Service Order, Service Estimate, Service Template and Counter Parts Invoice by scanning in its barcode.
  • Any part can be immediately looked up in inventory by scanning in its barcode
  • Barcode Module can instantly learns barcodes from existing packaging
  • Can produce a barcode for any inventory item which does not come with a barcode on the package
  • Prints barcoded labels for any item in inventory.
  • When printing labels from a Purchase Order, provides option to have label quantities match items quantities. This means that every item in your inventory can have a barcode associated with it.

Integrated Time Management

  • Technician Time Clock - works with (but does not require) touch screen
  • Fully integrated with service desk
  • Daily Time In/Out
  • Tracks time on each invoice
  • Optional can support tracking time on each labor operation
  • Complete performance and productivity reporting
  • Complete time card audit trail
  • Status of each technician
  • Supports non-invoice time (called W-Time)
  • Ease to learn, efficient to use
  • Complete job costing on each invoice (and optionally each labor operation)

Labor Categories

  • Can be assigned to any labor line (include lines on templates)
  • Optionally controls labor rate for the assigned line
  • Includes reporting on sales history by labor category

Customer Source Tracking

  • Tracks sources of all prospects, customers, and sales
  • Organized into separate "Source Groups"
  • Unlimited number of pre-defined sources
  • Supports customer records for use in customer referrals
  • Includes reporting on activity for each source by customer or sales history

Wrenchead

Wincat Parts-Select Catalog Interface*

  • Supports MacDonald Electron Parts Catalog
  • Supports importing of parts onto estimates and service order/invoices
  • Supports Wrenchead Electronic Parts Catalog
  • Supports importing of catalog parts onto estimates and service order/invoices
  • Provides immediate access to thousands of aftermarket part numbers, organized by vehicle.
  • Includes Mitchell Labor Guide
  • Includes Pearl Communications' Tire Guides data
  • Includes Motor Preventive Maintenance Schedules
  • Includes OEM to Aftermarket (& vice versa) Part Number Interchange Utility
    * Requires Wrenchead subscription at extra cost

WorldPac speedDIAL Interface*

  • Connects the ServiceShop ordering process directly to WorldPac
  • Supports on-line / Internet parts ordering
  • Imports part directly into estimates, service order/invoices, and purchase orders
  • Automatically handles creation of parts in your inventory
    *Requires Worldpac speedDIAL software available only through Worldpac
GenesisFour Servishop shop management software logo

For more information call
800-YES-GEN4
800-937-4364
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