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"After my first conversation with Fred, I became convinced
that GenesisFour was the company I wanted to deal with.
Never before had a company sales rep. been so genuinely
concerned about my business success!"
Mike Stevenson,
Import Automotive,
Loma Linda, CA
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Automotive Shop Management System
ServiceShop - Modules

ServiceShop Base Module
QuickBooks™ Integration*
- Quick and easy
export/import process
- 2 Step
Configuration Process
- Maintains
permanent dual audit trail
Service Templates
- Predefined jobs
- Identical structure to normal labor
operations (labor, parts, fees, items, and
sublets)
- Can be associated with one or more
specific years, makes, models
- Can be imported onto Estimates and
Order/Invoices
- Quickly convert any labor operation into
a template
Appointment Schedule
- Comprehensive work scheduling system
- Unlimited number of schedules
- Books work based on available shop time
- Tracks waiting customers
- Tracks loaner vehicles
- Includes schedule reports
Mailing & Marketing
- Adds complete customer mailing and sorting capability
- Interfaces with Microsoft Word to provide automated mail
merges and letter templates
- Supports exporting to a comma-delimited file
- Filterable by customer status
- Includes pre-defined queries for "Long Lost",
"Recommended Repairs", "Service Due", and "Follow-up"
letters
- Includes innovative query-builder for custom mailings
- Supports long or short Recommended Repair descriptions
- Supports emailing and/or printing of letters
Vendor Management
- Complete Vendor
desktop
- Purchase Orders
- Purchase history
- Vendor Returns
Wrenchead
Wincat Parts-Select Catalog Interface*
- Supports MacDonald Electron Parts Catalog
- Supports importing of parts onto estimates and service
order/invoices
- Supports Wrenchead Electronic Parts Catalog
- Supports importing of catalog parts onto estimates and
service order/invoices
- Provides immediate access to thousands of aftermarket
part numbers, organized by vehicle.
- Includes Mitchell Labor Guide
- Includes Pearl Communications' Tire Guides data
- Includes Motor Preventive Maintenance Schedules
- Includes OEM to Aftermarket (& vice versa) Part Number
Interchange Utility
* Requires Wrenchead subscription at extra cost
WorldPac speedDIAL Interface**
- Connects the ServiceShop ordering process directly to
WorldPac
- Supports on-line / Internet parts ordering
- Imports part directly into estimates, service
order/invoices, and purchase orders
- Automatically handles creation of parts in your
inventory
*Requires Worldpac speedDIAL software available only through
Worldpac
ServiceShop Professional
Accounts Receivable
- Fully integrated A/R
- Single & Batch
Statements
- Per-Invoice Payment
Tracking
- A/R Balance Report
- A/R Aging Report
QuickBooks™ Integration*
- Quick and easy
export/import process
- 2 Step
Configuration Process
- Maintains
permanent dual audit trail
Service Templates
- Predefined jobs
- Identical structure to normal labor
operations (labor, parts, fees, items, and
sublets)
- Can be associated with one or more
specific years, makes, models
- Can be imported onto Estimates and
Order/Invoices
- Quickly convert any labor operation into
a template
Advanced Inventory
- Adds Cross-Reference/Supersession support
- Adds stocking levels and re-order points
- Supports taking of physical inventory via detailed
reports and data entry windows.
- Includes reporting for stock orders, overstock items,
cross-referenced parts, and inventory pad.
Appointment Schedule
- Comprehensive work scheduling system
- Unlimited number of schedules
- Books work based on available shop time
- Tracks waiting customers
- Tracks loaner vehicles
- Includes schedule reports
Counter Part Sales
- Adds support for Counter Parts Invoices
(parts-only
invoices for standard POS scenarios such as parts stores)
Contacts Journal
- Complete contact tracking for all customers and
prospects
- Alerts for follow-ups
- Unlimited length descriptions for each contact
Phone Book
- Electronic phone book for storing miscellaneous number
and information
- Supports name, phone number, and unlimited length note
fields
- Fully searchable
Mailing & Marketing
- Adds complete customer mailing and sorting capability
- Interfaces with Microsoft Word to provide automated mail
merges and letter templates
- Supports exporting to a comma-delimited file
- Filterable by customer status
- Includes pre-defined queries for "Long Lost",
"Recommended Repairs", "Service Due", and "Follow-up"
letters
- Includes innovative query-builder for custom mailings
- Supports long or short Recommended Repair descriptions
- Supports emailing and/or printing of letters
Vendor Management
- Complete Vendor
desktop
- Purchase Orders
- Purchase history
- Vendor Returns
Barcoding Module
- Supports barcoding functionality for the Inventory
Management area of ServiceShop.
- Any part can be added to a Purchase Order, Service Order,
Service Estimate, Service Template and Counter Parts Invoice
by scanning in its barcode.
- Any part can be immediately looked up in inventory by
scanning in its barcode
- Barcode Module can instantly learns barcodes from existing
packaging
- Can produce a barcode for any inventory item which does not
come with a barcode on the package
- Prints barcoded labels for any item in inventory.
- When printing labels from a Purchase Order, provides option
to have label quantities match items quantities. This means
that every item in your inventory can have a barcode
associated with it.
Integrated Time Management
- Technician Time
Clock - works with (but does not require) touch
screen
- Fully integrated
with service desk
- Daily Time In/Out
- Tracks time on each
invoice
- Optional can support
tracking time on each labor operation
- Complete performance
and productivity reporting
- Complete time card
audit trail
- Status of each
technician
- Supports non-invoice
time (called W-Time)
- Ease to learn,
efficient to use
- Complete job costing
on each invoice (and optionally each labor
operation)
Labor Categories
- Can be assigned to any labor line (include lines on
templates)
- Optionally controls labor rate for the assigned line
- Includes reporting on sales history by labor category
Customer Source Tracking
- Tracks sources of all prospects, customers, and sales
- Organized into separate "Source Groups"
- Unlimited number of pre-defined sources
- Supports customer records for use in customer referrals
- Includes reporting on activity for each source by
customer or sales history
Wrenchead
Wincat Parts-Select Catalog Interface*
- Supports MacDonald Electron Parts Catalog
- Supports importing of parts onto estimates and service
order/invoices
- Supports Wrenchead Electronic Parts Catalog
- Supports importing of catalog parts onto estimates and
service order/invoices
- Provides immediate access to thousands of aftermarket
part numbers, organized by vehicle.
- Includes Mitchell Labor Guide
- Includes Pearl Communications' Tire Guides data
- Includes Motor Preventive Maintenance Schedules
- Includes OEM to Aftermarket (& vice versa) Part Number
Interchange Utility
* Requires Wrenchead subscription at extra cost
WorldPac speedDIAL Interface*
- Connects the ServiceShop ordering process directly to
WorldPac
- Supports on-line / Internet parts ordering
- Imports part directly into estimates, service
order/invoices, and purchase orders
- Automatically handles creation of parts in your
inventory
*Requires Worldpac speedDIAL software available only through
Worldpac
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