A replacement CD is available to all supported users. There is
no charge for the CD although there is a shipping and handling
charge of $24.95. To order replacement media, call 843-461-4117
extension 104, or
click here to place your order via email.
When ordering, be sure to specify the following three pieces of
1) whether you're running Service Manager, Senior Service Manager, Service2000
2) the version or build number of your software
3) the freight method you prefer
If your information is not specific enough to fill the order,
you will be contacted as soon as possible for clarification.
However, your order will likely be delayed.
Older versions are outdated and may not be
available. Replacement versions only operate with Progress
Version 9.1e, you may need to update your Progress database in
order to use the replacement CD.
All clients that are no longer supported will have to become
supported before a CD is sent out. Please call 843-461-4117
extension 104 to arrange for support reactivation.
If your account has been terminated,
please call 843-461-4117 extension 104 for information on
purchasing a new license.
A replacement CD is available for versions listed below.
ServiceShop Build 9 - Available
Senior Service Manager 5.1e for
Windows - Available
Service2000 Build 8 No Longer Available
Service2000 Build 7 No Longer Available
Senior Service Manager 5.0 for Windows
No Longer Available
Senior Service Manager for Unix No
Senior Service Manager for DOS No Longer Available
Service Manager for Xenix No Longer Available